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As a leading provider of revenue cycle management software, we at RevCycle Power Pro recently had the honor of attending and exhibiting at the 34th Annual Healthcare Contact Center Times Conference, held June 4–6, 2025 in Atlanta, GA. Hosted at the Atlanta Marriott Northwest at Galleria, the conference brought together industry leaders in billing/revenue cycle call centers, scheduling departments, and patient access teams.
Why HCCT2025 Matters for Healthcare RCM and CRM Innovation
The Healthcare Call and Contact Center (HCCT) Conference is renowned for best practices in leadership, operational excellence, quality metrics, customer service, and AI—all essential for modern revenue cycle management solutions healthcare professionals.
For us—developers of rev cycle pro—it was a strategic opportunity to demonstrate how our revenue cycle software integrates with healthcare CRM, patient scheduling system, and referral management software to streamline the entire patient journey. With expert-led sessions and roundtable discussions, the event provided a rich environment to showcase our revenue cycle analytics software and reinforce our commitment to innovation.
Introducing RevCycle Power Pro
RevCycle Power Pro is an advanced healthcare RCM software, powered by the Microsoft Power Platform. It centralizes all referral and revenue cycle workflows—from faxes and emails to task automation—into a robust, scalable solution.
Key features include:
Integrated Power BI analytics: dynamic dashboards track KPIs and referral trends
Workflow automation: reduces manual errors, accelerating referral approvals and claim processing
Seamless communications: ties together referrals, CRM, and scheduling systems using no-code customization.
As a true revenue cycle management software solution, RevCycle Power Pro supports hospital revenue cycle management, medical billing, coding, patient intake, and appointment scheduling—comprehensive coverage across all crucial RCM functions.
Highlights from the Conference
⚡ AI-Powered Engagement
We attended “The AI Fork in the Road: Driving Contact Centers from Volume to Value,” exploring how AI enhances patient appointment reminders, scheduling, and self-pay collections using patient engagement software .
This session sharpened our focus on integrating AI-driven referral management within RevCycle Power Pro, complementing our referral management system and medical appointment scheduler tools.
🔄 Staffing & Workflow Optimization
“Using AI and Technology to Successfully Navigate Challenges” featured case studies on workforce development in contact centers. This resonated with our automation-first approach—our platform reduces manual burden across patient scheduling software, medical scheduling systems, and revenue cycle management software solutions.
🤝 Thought Leadership
A featured panel, “The Human Touch: Confronting the Challenges and Celebrating Successes in Patient Access Technology,” underscored the value of humans and technology coming together. Hosted by ECG’s Jacob Eisler and Andrew Vu, this discussion aligns with our focus on delivering patient referral management software that's both efficient and empathetic.
RevCycle Power Pro at Booth #42
At our booth, we offered live demos showcasing RevCycle Power Pro’s functionality for:
Medical billing and coding software
Medical billing software for small business
Patient intake management software
Referral management solutions for clinicians and front-desk teams.
We also highlighted our patient appointment scheduling and patient appointment reminders modules, which seamlessly integrate with existing online patient scheduling, medical scheduling software, and medical appointment scheduling software systems.
Visitors were impressed by our:
Productivity Matrix: real-time visibility into task completion and KPI management.
Scalable infrastructure: catering to clinics and large hospitals alike.
Mobile access & EHR compatibility: enabling administrators and staff to work on the go.
Networking, Insights & Impact
Beyond demos, the conference offered extensive networking opportunities—from roundtables to evening receptions—facilitating exchanges with access leaders, patient satisfaction experts, and IT teams.
These sessions sparked discussions on integrating our healthcare CRM software within broader patient engagement platforms, exploring cross-functional synergies with billing, scheduling, referral, and intake tools.
What’s Next for RevCycle Power Pro
Following HCCT2025, our roadmap includes:
Expanded workflows for medical coding billing software to support claims adjudication and denial automation.
Enhanced patient intake software with document uploads, telehealth reminders, and mobile forms.
Deeper integration with existing healthcare referral management software, improving tracking from source to resolution.
We’re also preparing informative content for our internal blog—stay tuned for deep dives into:
best revenue cycle management software practices.
hospital revenue cycle management software success stories.
Comparisons of best patient scheduling software and medical appointment scheduler tools.
(Linking to our Features Page and Plans & Pricing provides users with an easy path to explore our offerings.)
Why Healthcare Leaders Should Choose RevCycle Power Pro
✅ Fully-featured rcm software that unifies billing, coding, patient intake, scheduling, and referral pathways.
✅ Built on a trusted platform—Microsoft Power Apps + Power BI—for best-in-class healthcare revenue cycle management software.
✅ Modular options for flexible revenue cycle management solutions healthcare institutions.
✅ Competitive plans starting from $25/month, including referral and AR tracking—ideal for small practices to large systems.
Join Us on the Journey
We’re proud of our participation at HCCT2025. The conference reaffirmed our mission: to deliver medical scheduling software, patient engagement solutions, and referral management software healthcare providers can rely on.
If you're evaluating best rcm software or seeking a modern medical appointment scheduling software or referral management system, schedule a demo with us or explore our contact page today.
Final Thoughts
The 34th Annual Healthcare Contact Center Times Conference was more than an event—it was a catalyst for innovation in revenue cycle pro operations. By blending healthcare CRM, referral management, billing, scheduling, and analytics, RevCycle Power Pro is redefining efficiency and patient outcomes.
We thank HCCT, attendees, and sponsors for a fantastic experience. We look forward to continued collaboration and to shaping the future of healthcare RCM software together.
About RevCycle Power Pro
RevCycle Power Pro is a leading solution in revenue cycle analytics software, combining workflow automation, Power BI visualizations, and comprehensive referral and engagement tools to help healthcare providers streamline their revenue cycle.
